Thursday, March 8, 2018

Attributes That A Successful Waterside Lodge Should Possess

By Joyce Fisher


At present day, there exist numerous establishments and institutions that provide a means of entertainment and leisure to its clients. Despite all these available choices, only a select few are able to earn success and gain prominence within the industry because they enforce the right practices and upholding high standards that helps in achieving this feat. By implementing the right practices and maintaining a high standard, it helps in earning the loyalty of clients and improves upon the industry as a whole.

As a general rule of thumb, there is a set of attributes that all the successful hospitality businesses and establishments implement in order to sustain affluence and to keep clients happy and coming back once more for another stay. Contrary to popular belief, these aspects are generally easy to figure out, provided that one will always put the satisfaction and happiness of clients before their own. For more information on this topic, continue reading the following paragraphs to discover the best positive attributes that a successful waterside lodge Pangasinan should possess.

When a person steps into the lobby, the service immediately starts when the receptionist and doorman welcomes them. As the guest progresses from the lobby towards their rooms, and then going to various facilities within the establishment like the pool, gym, or restaurant, they meet nearly all the staff members. As you can probably amass from this observation, how the staff members treat their guests plays a vital role in the overall experience of their stay, which is why they should remain courteous and accommodating when interacting with them.

During the process of selecting a place to stay, people often times make use of apps or visit various websites and book everything on the phone or through their computers. However, a common malpractice that is highly frowned upon within the industry is establishments advertising features or promos that they actually do not plan on delivering. As a result, the guest becomes unsatisfied. Disappointment however, can be avoided by advertising it in the right way and not over exaggerating certain details too.

There should be a proper system for managing each department too, which the manger keeping track of everybody on duty to ensure that things are running smoothly with minimal to no errors occurring on a regular basis. A network is created among each department and each staff member should do their role during their shifts. By making use of a system, it helps in keeping things organized and prevents mishaps from occurring.

The location is another important consideration too, especially considering that it affects the decision making of many clients. Often times, they will prefer establishments that are near other businesses, like restaurants, businesses districts, airports, scenic spots, and the like. This promotes convenience on their end and improves upon visibility too.

Sanitation and cleanliness is a large factor that influences the choices that clients make. Having clean and orderly facilities will surely leave a lasting impression in guests and when the toiletries, sheets, or curtains are dirty and have stains on them, it discourages them from even considering on returning for a second or third visit. Every time a guest checks out, these items should be replaced or washed with new and fresh ones to maintain cleanliness.

The food and entertainment is another important consideration as well. When the chef prepares good meals and serves the most refreshing beverages, it will surely leave a lasting impression and will result in higher reviews left online. Coupled with the right entertainment, it attracts the attention of more men and women to come in and makes them more interested in staying too.

The design should have an applied aesthetic too that remains consistent all throughout as well. Everything from the fixtures, wallpapers, carpets, fine china, sheets, toiletries, and etc should contain one consistent theme. This way, it creates a solid identity that guests will be able to associate with the brand or lodge in its entirety.




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